Customer Services Manager - Salary: £28,000.00

ref - J001395   
Salary to: £28,000.00
Job Type: Permanent
Location: Buckinghamshire
Description: Due to restructuring, our client are looking to recruit an experienced Customer Services Manager to run the Helpdesk. You will possess a proven record in Customer Service and Team Management, with a real focus on improving the service that our client currently offer, which is already seen in the industry as one of the strongest. You will have excellent written and spoken communication skills; stong and attentive listening skills as well as being a good problem-solver who displays confidence, patience and politeness, with good levels of tact & diplomacy when dealing with difficult situations.
You will be a natural motivator with an ability to supervise and lead a team of customer service assistants.
In addition, our client are also looking for creative thinking and an ability to be come up with new ideas to improve existing customer service standards.
You will have a proven ability to work well under pressure and possess strong organisational and planning skills as well as having excellent personal presentation.
Salary will be commensurate with experience.

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